Return & Exchange

return and exchange policy " ReCarat"  is a lab grown diamond jewelry company.

 At ReCarat we believe in providing our customers with a high-quality experience, so we have a generous return policy.

 If you are unsatisfied with your purchase, you may return it within 6 days of receiving it for a full refund.

 To be eligible for a return, your item must be unused, in its original condition, and in its original packaging. Non-returnable items include custom pieces and items purchased on sale.

 To start a return, please contact our customer service team at sales@recaratjewels.com. Once your return is received, we will inspect and process it within 10 business days. You will receive an email notification with the status of your return.

If you would like to exchange your item for a different size, please contact us at sales@recaratjewels.com. We will do our best to accommodate your request.

We do not offer refunds or exchanges for items purchased from other retailers or third-party websites.

If you have any questions about our return policy, please do not hesitate to contact us at sales@recaratjewels.com. We are here to help!

Payment plan

At ReCarat, we understand that buying a diamond jewelry can be a costly purchase. That's why we are proud to offer our customers a payment plan policy that allows them to purchase their desired diamond jewelry over a period of time.

 This payment plan policy is available to all customers who have placed an order with ReCarat. After the customer has placed an order, ReCarat will contact them directly to provide further information on how to enroll in the payment plan.

 The customer will be required to make a down payment of 25% of the total purchase amount at the time of the order. The remaining balance of the purchase amount can be paid in equal installments over a period of 6 months.

 We will also require the customer to provide a valid credit card that will be used to process the payments. The customer's credit card will be charged automatically on the same date every month until the balance has been paid in full.

 We also offer our customers the option to pay the balance in full at any time without incurring any additional fees.

 We hope this payment plan policy helps our customers to purchase the diamond jewelry of their dreams without having to worry about making a large payment all at once.